Frequently Asked Questions
Everything you need to know about your N V L T Y experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in original condition with all tags attached to be eligible for a refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. Our items generally follow a slim-fit aesthetic; if you prefer a looser fit, we recommend sizing up.
Do you restock sold-out items?
To maintain exclusivity, many of our drops are limited edition. However, core collection items are restocked periodically. Sign up for email alerts to be notified first.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer Buy Now, Pay Later options through Klarna and Clearpay.
How should I care for my N V L T Y garments?
To preserve the quality of the fabrics and prints, we recommend washing items inside out on a cold cycle and hanging them to dry.