Returns & Exchanges
At N V L T Y, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a 14-day return window for all unworn garments with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all N V L T Y tags and labels are intact to qualify for a full refund.
Ship the Parcel
Print your generated return label and drop the package off at your nearest authorized courier location, keeping a copy of your postage receipt.
Receive Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing